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CAT5 Hosting Solutions' customers enjoy many benefits, including 99.9% uptime and world-class 24/7/365 U.S. based support. With CAT5 Hosting Solutions you will be working with trained and professional employees with more than a decade of experience in what it takes to make your business succeed.

Our staff is fully dedicated to ensuring that you are completely satisfied with your services at all times. Please review the options below and choose the solution that's right for you.
Existing Customer Login:

Email Address: Password:  


To prevent spam and abuse, If you require customer service, billing or technical support, you are required to sign in to your account to send us a ticket. Potential customers may always click the Sales Department link to contact us.

Sales Department

For any sales questions, please contact our sales department by clicking here.

Service Center
Your Service Center gives you access to everything you need to make changes/additions to your service.
Login to your service center here

Inside your Service Center you can:

  • Change or update your contact/billing information
  • Add or remove domains from your account
  • Submit a ticket to our support department
  • And much more...

Technical Support

Hours: 24/7/365

24/7 Phone support is provided for EMERGENCY service only (i.e., server down, website offline, etc). All other issues, start by clicking here and submit a ticket to the the proper department. Please do not submit the same ticket to multiple departments as this will slow our response to you.

Customer Service & Billing Domain Registration Center Abuse Complaints (spam, etc)
Hours: Mon-Fri 7am - Midnight (EST) Hours: Mon-Fri 7am - Midnight (EST) Hours: Mon-Fri 8am - 5pm (EST)
Contact Customer Service Here Click Here for Domain Center File Abuse Complaint Here

Cancel Your Account

At CAT5 Hosting Solutions, we try to provide the best service possible to our customers. If you are having problems with any of our services, you can contact support through one of the methods listed above. If you would still like to cancel your account, you may submit a cancellation by clicking here.

PLEASE NOTE: Your account is not cancelled until we receive a ticket request from you. Moving your account away from CAT5 Hosting Solutions without notification is not a cancellation and you will be held to our Terms of Service for cancellations.

Please be sure to include domain and other important information when submitting. Cancellations MUST be received 14 days before your next scheduled renewal charge.

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