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We offer many benefits, including 99.9% uptime
and world-class 24/7/365 U.S. based support.
With CAT5 Hosting Solutions you will be working
with trained and professional employees with
more than a decade of experience in what it
takes to make your business succeed.
Our staff is fully dedicated to ensuring that
you are completely satisfied with your services
at all times. Please review the options below
and choose the solution that's right for you. |
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To prevent spam and abuse, If you require
customer service, billing or technical support,
you are required to sign in to your account to
send us a ticket. Potential customers may always
click the Sales Department link to contact us.
Sales Department
For any sales questions, please contact our
sales department by
clicking here.
Customer Support Center
Technical Support
Website Down, Slow or other technical issues?
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Customer Service & Billing
Have a question about your bill or other account
information?
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Domain Registration & Renewal Department
Question about registering, renewing or
transferring a domain? |
Abuse & ICANN Compliance Department
Receiving spam from one of our customers, let us
know |
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Technical Support |
Customer Service &
Billing Department |
Domain Registration
& Renewal Center |
Abuse & ICANN
Compliance Department |
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24 / 7 |
Mon - Fri
8am - 10pm |
Mon - Fri
8am - 8pm |
Mon - Fri
8am - 5pm |
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Contact |
Contact |
Contact |
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24/7
Phone
support
is
provided
for
EMERGENCY
service
only
(i.e.,
server
down,
website
offline,
etc).
All
other
issues,
start by
clicking
here
and
submit a
ticket
to the
the
proper
department.
Please
do not
submit
the same
ticket
to
multiple
departments
as this
will
slow our
response
to you.
Cancel Your Account
At CAT5 Hosting Solutions, we try to provide the best service possible to our customers. If you are having problems with any of our services, you can contact support through one of the methods listed above. If you would still like to cancel your account, please contact our Billing Department.
PLEASE NOTE: Your account is not cancelled until we receive a ticket request from you. Moving your account away from CAT5 Hosting Solutions without notification is not a cancellation and you will be held to our Terms of Service for cancellations.
Please be sure to include domain and other important information when submitting. Cancellations MUST be received 14 days before your next scheduled renewal charge |
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